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FAQs

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PAYMENT

[/vc_column_text][vc_toggle title=”How can I pay for my order?”]We accept Paypal and credit card.  Our credit card provider Stripe is a leading payment processing company.  Hundreds of thousands of businesses—ranging from startups to Fortune 500 companies—rely on Stripe’s software tools to securely accept payments and expand globally.[/vc_toggle][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]

SHIPPING

[/vc_column_text][vc_toggle title=”Do you ship internationally?”]We are now accept orders from Hong Kong, Australia, UK, US, China, Taiwan and Singapore.[/vc_toggle][vc_toggle title=”How long does shipping take?”]From the time your order is placed, it takes 7 to 10 working days for getting your items from Coleman.  Once the item is arrived to our warehouse, we will send it by sf express to Hong Kong/ China/ Taiwan and e-express airmail to Australia/ UK/ US.[/vc_toggle][vc_toggle title=”Will my package be delivered to my mailing address?”]Yes, your package will delivery to your mailing address.  If the postman could not reach you at this address, they will contact you by phone for re-arrange delivery time and date.[/vc_toggle][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]

RETURNS & EXCHANGE

[/vc_column_text][vc_toggle title=”What is the return policy?” css=””]Please contact us within 7 working days after order arrived and keep all the packaging for returns or exchange.[/vc_toggle][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]