FAQs

We accept Paypal and credit card.  Our credit card provider Stripe is a leading payment processing company.  Hundreds of thousands of businesses—ranging from startups to Fortune 500 companies—rely on Stripe’s software tools to securely accept payments and expand globally.

We are now accept orders from Hong Kong, Australia, UK, US, China, Taiwan and Singapore.

From the time your order is placed, it takes 7 to 10 working days for getting your items from Coleman.  Once the item is arrived to our warehouse, we will send it by sf express to Hong Kong/ China/ Taiwan and e-express airmail to Australia/ UK/ US.

Yes, your package will delivery to your mailing address.  If the postman could not reach you at this address, they will contact you by phone for re-arrange delivery time and date.

Please contact us within 5 working days after order arrived and keep all the packaging for returns or exchange.